Privacy Policy

This policy explains what personal information Patria Shop collects, why, who sees it and what choices you have. It applies to our website and to our emails, WhatsApp and social channels.

Last updated: October 2026

What we collect and why

When you shop, create an account, sign up, review a product or write to us, we collect:

  • Contact details: name, email, phone number, shipping and billing address.
  • Order details: products, amounts, delivery information.
  • Messages and any images or files you send us.
  • Device and browsing data: IP address, browser, operating system, pages visited and cookies.

We use this information to process and deliver orders, answer your questions, prevent fraud, improve the store and, with your permission, send news and offers.

We never see your full card number. Payments are handled by Shopify and its payment providers.

Consent and marketing

Data you give us for an order is used to complete that order. We send marketing emails or text messages only if you agree, using forms with an unchecked box.

You can withdraw your consent at any time with the unsubscribe link in our emails, by replying STOP to a text message, or by writing to us.

Who we share it with

We share only what is needed with companies that help us run the store:

  • Shopify, which hosts the store and processes checkout and payments.
  • Shipping carriers, to deliver your order.
  • Email, review and analytics tools, such as our review app.
  • Advertising platforms, if you accept marketing cookies.

We may also disclose information when the law requires it, to protect our rights, or in a sale or merger of the business. We do not sell your personal information for money.

These providers have their own privacy policies. We are not responsible for the privacy practices of other websites we link to.

Cookies

We use cookies and similar technologies for three purposes:

  • Essential: keep your cart, sign you in and secure checkout.
  • Analytics: understand how the store is used so we can improve it.
  • Marketing: show relevant ads and measure campaigns.

You can block or delete cookies in your browser settings. We also respect the Global Privacy Control signal. Blocking essential cookies may stop the cart from working.

Security

We use reasonable measures to protect your information, including encrypted connections and payment processing that follows PCI-DSS standards. No online method is completely secure, so we cannot guarantee absolute security.

Your privacy rights

We reply within 45 days

Depending on your state, including California, Colorado, Connecticut, Virginia and Texas, you may have the right to:

  • Know what personal information we hold about you.
  • Correct it or ask us to delete it.
  • Receive a copy of it.
  • Opt out of targeted advertising and of the sharing of your information for advertising.
  • Not be treated differently for using these rights.

To use a right, email us from the address linked to your order. We may ask you to confirm your identity, and we reply within 45 days. You can also appeal our decision.

Children

Our store is not directed to children under 13 and we do not knowingly collect their information. People under 18 should have a parent or guardian’s permission to shop with us. If you think a child gave us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The new version applies as soon as it is posted, with the date at the top of the page. If we make a significant change we will tell you by email or on the website.